Refund policy
SHIPPING & RETURNS ON RETAIL ORDERS
SHIPPING INFORMATION
When we receive your online order, you will receive a confirmation email. In-stock items will be shipped to you within 1-3 business days from the time of your order. Pre-ordered or back ordered items will be sent in the time frame as indicated via the website/email notices. You will receive tracking information by email as soon as your order leaves our warehouse.
We do not ship internationally at this time. WaxLab LLC is not responsible for replacements or refunds of missing packages.
If you have any questions on your order, please contact annie@salonopulent.com
SHIPPING RATES
Flat rate shipping $8.95
We use a variety of shippers to ship your order. Due to COVID19, shipping delays are possible.
RETURNS POLICY
If you are not 100% satisfied with your product, we offer a full product satisfaction guarantee, within 10 days from purchase.
Depending on your unique situation, we will exchange it for a different product or give you store credit.
Please fill out this form below and we will be in touch with you within 1-3 business days.